Selecting the right agent just may be as important a decision as choosing to buy or sell a property. You will be spending quite a bit of time working with your agent, so it’s very important to find a great fit. You may ask some of your friends or family about real estate agents they have worked with in the past, or do an internet search for local agents. You should be aware of exactly what you expect from your agent. Are they working part time or full time? What are their hours? Are they willing to work around your schedule? Do you need a buyer’s agent or a listing agent? Do your homework before you speak with potential agents and draft a list of questions important to you.
Although experience is important, an agent advertising numerous closings isn’t necessarily the best agent for you. Don’t be fooled by agents’ advertisements that appear too good to be true. You’re not shopping at a big-box franchise for paper towels, so quantity isn’t always better than quality.
Look at an agent’s website or make a call to find out more about their services and style. Ask questions that pertain to your situation and ask for an in-person meeting. A good agent will be willing to spend time with you, will walk you through the buying or selling process and will ask you questions about your expectations. It’s a good sign if you find the agent to be patient, friendly and informative. If the agent is pressuring you to list or sign immediately and is reluctant to go over information, move on.
Your first contact with an agent should be very informative about their style. Are they willing to come to your home to meet with you? Do they invite you for a cup of coffee to discuss your plans and go over your questions? Are they accommodating to your schedule or do they expect you to go along with their schedule? What level of service do you expect from your real estate agent? Are you willing to pay a full commission to get the highest level of service? How good is your agent at negotiation? Do they have a Certified Negotiation Expert designation? Do they come across like a used car salesperson or like a trustworthy ally?
Some real estate agencies provide niche services. Often smaller, independently owned “boutique” agencies offer concierge services, with flexible hours, door-to-door transportation, in-person consultation, celebrity-style confidentiality (by limiting the number of people who handle and discuss client’s personal information), special closing gifts, and a pressure-free buying or selling experience. One such agency is Kairos Estates. Kairos Estates is a boutique-sized company that provides exceptional customer service, delivering a more personal experience.
Kairos Estates may be contacted at 501 W. Glenoaks Blvd. #449, Glendale. For more information, call (818) 632-9429 or visit www.KairosEstates.com.
